Electronic ID Verification (eIV)

Most adults in Canada have experienced Electronic ID Verification at one time or another. Developed by Canada’s major credit bureaus, eIV is used by most major financial institutions and even by Canada Post.

Drawing from the Equifax credit bureau and other third-party databases, eIV produces four “out-of-wallet” questions relating to a candidate’s credit history. Only the candidate will be able to accurately answer these questions and pass the process. Information is cross-referenced with personal details provided by the candidate (such as date of birth and address history) to produce confirmation of identity. If a candidate fails the process (most often due to a limited credit history), they can contact their local Commissionaires office for physical ID verification options.

Commissionaires uses Equifax’s Electronic ID Verification process which produces four identifier questions relating to the candidate’s credit history, and the information they provide is cross-referenced with personal details provided by the candidate (such as their date of birth and address history). When combined, these elements confirm whether or not that the person is who they claim to be. If a candidate fails the process (most often due to a limited credit history), they can contact their local Commissionaires office for physical ID verification options.