Police Clearances

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Fast results for police clearances (also referred to as police checks, police certificates, CPICs, criminal background checks and criminal record checks).

Commissionaires provides police clearances for the purposes of employment, visa applications and foreign travel / work permits. We provide police clearances, depending on your requirements, using either your name and date of birth only, or using your fingerprints, taken using our fingerprinting process. Police clearances, also referred to as criminal background checks, criminal records checks, police checks, police certificates or CPIC checks, are processed through the National Canadian Police Information Center (CPIC) database, providing results in as fast as 48 hours. Applications must be completed in person at one of our offices, which are located across Canada. All applicants are welcome with no restrictions on your place of residence.

Knowledgeable, friendly Commissionaires’ staff can assist you with the process and the necessary paper work. All results are strictly confidential and are released directly back to the applicant unless otherwise requested by signing a third party consent waiver. To obtain your police clearance results in person, you must produce your receipt of payment.

Commissionaires provides police clearances and criminal background checks for employment.Police clearance services from Commissionaires:

  • are delivered by friendly, professional and knowledgeable commissionaires;
  • are competitively priced;
  • provide quick results;
  • available in locations across the country (appointment may be required, call your local Commissionaires’ location to confirm);
  • are provided in multi-languages at many locations;
  • mobile service is available for convenient and cost-effective group processing at many locations.

How to get your Police Clearance

We want to make sure your experience is a pleasant one. Our respectful and friendly staff members are the experts in providing police clearance services. To speed up the process, please ensure you have all the necessary materials in hand before you visit our office.

Identification required

You must bring two pieces of valid government-issued identification and one must be a photo ID. The following are types of acceptable identification:

  • Drivers Licence (issued by Canadian province or territory)
  • Foreign Driver’s License
  • Provincial Government issued identification card
  • Birth Certificate
  • Canadian Passport
  • Foreign Passport
  • Canadian Citizenship Card
  • Permanent Resident Card
  • Certificate of Indian Status
  • International Student Identity Card
  • Immigration documents i.e. work or study permits
  • Firearms Acquisition Certificate (FAC)
  • Canadian National Institute of the Blind (CNIB) Identification Card
  • Federal, Provincial or Municipal Employee Identification Card
  • Military Family Identification Card (MFID)

Notes:

  • Health cards issued by Canadian province or territory) and Social Insurance Number (SIN) cards will not be accepted;
  • All identification must be current and not expired;
  • It is recommended you bring with you a letter or file number from the requesting source, if applicable;
  • If you do not possess valid identification, see Oaths and Affidavits to find out how Commissionaires can be of assistance.

Our experienced staff will be happy to assist in answering any questions.

Payment methods

We accept major credit cards, debit or cash at most of our locations. Please check locations to confirm.

Locations

Commissionaires’ identification services are available at convenient locations across Canada. Please check for the location nearest to you.

Appointments

Please check locations to confirm hours of operation and to determine if an appointment is necessary.

Frequently Asked Questions about Police Clearances

How long does it take to fill in an application?

The process of filling in a police clearance application takes approximately 10 minutes. Applications must be completed in the presence of our Commissionaires ID staff, at one of our offices, or at your location with our mobile service.

How are results obtained and how long does it take?

The National Canadian Police Information Center can provide a fax or electronic copy of results to Commissionaires in as little as 48 hours after submission. Results can be obtained in person by the applicant by showing picture ID or they can be received by fax or sent to a third party if this is pre-arranged. The original copy of the results will be available about one week after submission.

Who needs a vulnerable sector check?

A vulnerable sector check is required by applicants working with the vulnerable sector including those working with children, the elderly and disabled. If you are involved with the vulnerable sector and are seeking a police clearance, please go to your local police detachment.

Will results list actual offense details?

No. Police clearance certificate results will show either ‘Approved’ or ‘Rejected’ and no details of offenses will be listed.

Is Commissionaires a government agency?

Commissionaires is not a government agency. Commissionaires is a not-for-profit organization employing former military and police as well as responsible citizens of all ages in rewarding careers.